Software projects.
& operations.
I manage software projects and technology operations, leading teams, projects and technology initiatives from requirements through delivery. As founder of RightBPO Pvt Ltd, I work across software systems, ERP-level solutions, business process automation and AI/ML.
In technology since 2007 and independent since 2009. Software project management, system architecture and business process systems — with a growing focus on AI/ML-based solutions. Websites, digital marketing and SEO for US healthcare clients are part of the foundation.
I work in software project management and operations, leading teams and technology initiatives across requirements, planning, development and delivery. My experience spans software development, ERP-level systems, healthcare technology, technical delivery and business operations.
I’ve worked with distributed teams, international clients and technology businesses, translating business requirements into practical software and digital solutions. My focus today is on managing software projects and operations, with particular interest in ERP systems, business process automation and AI/ML-based solutions.
I manage software projects and technology operations across teams, systems and business requirements — connecting planning, execution and delivery to practical business outcomes. Employment and parallel independent work are shown side by side — select an entry for detail.
Verify on LinkedIn ↗Founder of RightBPO Pvt Ltd, working across software systems, technical delivery, business process automation, digital platforms and technology services.
Managed office operations, led software project management and built technical teams. Oversaw customer support, initiated new business and marketing strategies, and kept day-to-day operations running.
Led a team of 9+ developers, handling requirement reviews, timelines and technical issues, and acting as the link between the delivery team and a New Zealand marketing team.
Managed UI/UX design and front-end development at MD Vision, a Sovereign Medical Services company, for healthcare software covering EHR, EMR and PMS as a responsive web-based application.
Lead UI designer and front-end developer on MD Vision’s healthcare software — EHR, EMR and the Practice Management System — delivered as a responsive web-based application.
Senior UI designer and developer across mobile and web products.
Led design for web and graphics, managed a team of seven designers and contributed front-end work to a web-based ERP.
Gathered client requirements, produced design work from them and converted designs to HTML/CSS, with front-end development for healthcare PMS and CTDBMS ERP projects.
Started a professional technology career redesigning ecommerce websites and building front-ends for a back-end system.
Independent technology work since 2009 with international clients and distributed teams, including managing websites, digital marketing, SEO and digital platforms for US healthcare clients.
Top Rated status on Upwork, working as project manager, developer, designer and SEO consultant alongside employment.
Level Two Seller on Fiverr, working as project manager, developer, designer and server administrator alongside employment.
Each one labelled with what it is and how I'm connected to it.
The registered technology and business company I founded and lead — the parent company for my related properties and activities, working across software systems, technical delivery, business process automation, digital platforms and technology services.
Visit RightBPOMy digital technology platform — websites, ecommerce, UI/UX, hosting, maintenance and search optimisation. Part of the background, not the primary direction.
Visit ShehzadOnlineMD Vision is a Sovereign Medical Services company. I worked on its EHR (Electronic Health Record), EMR (Electronic Medical Record) and PMS (Practice Management System) — a responsive web-based application — first as lead UI designer and front-end developer, later as manager.
EHR, EMR and practice management — healthcare workflows and operational software.
Front-end and interface work on web-based ERP and CTDBMS ERP; requirements and operational workflows.
Internal workflows, team coordination, customer support oversight and operational systems.
Ecommerce platforms and digital platforms, including websites and SEO for US healthcare clients.
UI for a music mobile app and web applications; responsive web-based products.
Intelligent automation and machine-learning-enabled business systems — current direction.
Where the work has been — and where it's heading. The last area is a direction, not a claim of long-term ML engineering.
EHR, EMR and PMS — healthcare workflows delivered as responsive web-based applications.
EHR · EMR · PMS · Healthcare workflowsERP-level solutions and business process systems — requirements, operational workflows and the interfaces people use every day.
ERP · Business process systems · WorkflowsCustom software development, system architecture and integrations — from requirements and technical planning through delivery.
Custom software · Architecture · IntegrationsProcess improvement and workflow automation that turns repeated manual steps into structured operational systems — part of wider digital transformation.
Process improvement · Automation · Digital transformationWebsites, ecommerce, digital marketing and SEO — including work for US healthcare clients. The foundation the software work grew from.
Websites · Ecommerce · SEO · SupportingExploring and applying AI and machine learning to practical business systems and intelligent automation. A growing focus and current direction.
Direction · Intelligent automation · ML applicationsHealthcare technology, delivered as software.
I’ve managed US healthcare clients across websites, digital marketing, SEO and digital platforms — and earlier worked on healthcare software itself: EHR, EMR and practice management. The result is a practical view of healthcare technology, software delivery and the business operations around them.
Clarify business objectives, stakeholders and constraints.
Define scope, priorities, responsibilities and milestones.
Align people, processes and technical implementation.
Track progress, resolve issues and protect quality.
Review results and refine the workflow.
I am increasingly focused on building technology solutions where software systems, automation, data and machine learning work together to solve higher-value business problems. This is a direction I am exploring and applying — not a claim of long-term machine learning engineering.
Technology choices follow the business objective, not the other way round.
Clear scope, owners and timelines mean fewer surprises for everyone.
Communicate early when things change, and stay accountable until it’s delivered.
Every project should leave the workflow a little better than it was.
Planning a software system, automating an operational process, or need structured technical delivery — let's talk about where I can contribute.